Store Policies & Returns

Are you looking to change up the color or size of your order? Looking to return a product? No sweat! Just send us an email at RootsOutdoorInfo@Gmail.com with your request and we will start the return or exchange process for you. Please note that in order to receive an exchange or refund, the original item must be in new condition with original tags and must be returned with in a 30 day window from the original date of purchase.  Items that have been washed are not eligible for returns or exchanges.  We do not cover return shipping expenses and your initial shipping cost (If any) will not be refunded on your order unless otherwise specified. Standard shipping is 5 - 7 business days unless express shipping is selected. 

Still have an unanswered question? We would love to help!

Give us a call at (704)-380-2552 or shoot us an email at RootsOutdoorInfo@gmail.com and we will be sure to get right back to you.